CoHo Automotive: Where Automotive Repair Expertise Meets Customer Care

CoHo Automotive isn't your typical repair shop. Founded in 2012 by industry veterans Chris Coulter (Co) and Dan Howell (Ho), CoHo was built on the belief that car ownership shouldn't be a stressful experience. With over 50 years of combined experience, Chris and Dan identified a gap in the market—a lack of repair shops that consistently deliver quality repairs, exceptional service, and fair pricing.

That's where CoHo comes in. We're a full-service, customer-centric repair shop dedicated to providing the absolute best auto service in Manassas, VA. Unlike most repair shops, CoHo prioritizes quality over quantity. With a close-knit team of eight technicians, managers, and owners, you can be sure your car gets the individualized attention it deserves. We avoid gimmicks like daily specials or pressure sales. Our recommendations are based solely on your car's needs, not quotas or kickbacks.

Additionally, our team of certified technicians is highly skilled and experienced in working on all makes and models. We leverage cutting-edge diagnostic tools and stay up-to-date on the latest automotive technologies to ensure accurate repairs, the first time around.

The Cornerstones of Our Auto Service

At CoHo, we believe in open communication and building trust with our customers. Unlike other automotive repair shops, we won't overwhelm you with technical jargon. For example, have you ever left a car repair shop feeling confused by a barrage of terms like "catalytic converter inefficiency" or "solenoid malfunction"?  Here at CoHo, that won't happen. Instead, we'll explain the issues with your car in clear terms,  like "your car's emissions system isn't working properly" or "a part that controls a valve is malfunctioning." We'll answer your questions patiently, and discuss all available options in a way you can understand. You'll always be involved in the decision-making process, ensuring you feel empowered to make informed choices about your car's care.

Beyond Auto Repairs: Building Long-Term Relationships

We go beyond simply fixing problems. We view our relationship with our customers as a long-term partnership. Our goal is to be your trusted advisor for all your car's needs.  Whether you need routine maintenance, major repairs, or simply some friendly advice, CoHo is here for you. We offer a variety of services to keep your car running smoothly and safely for miles to come.

Building Trust Through Transparency

Here at CoHo Automotive, we believe that exceptional service is built on a foundation of unwavering commitment to our core principles. These principles guide everything we do, ensuring you receive the highest quality repairs, exceptional customer service, and a transparent experience:

1. Value - Delivering on the Promise
At CoHo, value isn't just about offering the lowest price. It's about delivering the highest value to our customers by fixing their vehicles correctly the first time. We achieve this by utilizing top-quality parts, employing highly skilled technicians, and adhering to strict repair guidelines. This not only ensures your car is repaired properly and safely but also saves you money in the long run by avoiding the need for repeat repairs.

2. Superior Service - Educating and Empowering You
We exceed customer expectations by going beyond a simple fix. We believe an informed customer is an empowered customer.  Our technicians take the time to explain the issues with your car in clear, understandable language.  We answer your questions patiently and discuss all available options so you can make informed decisions about your car's care. This level of transparency fosters trust and ensures you feel confident about the repairs being performed.

3. Honest Work - Building Long-Term Relationships
Earning your trust is paramount at CoHo.  We base our actions on honesty, integrity, and ethical behavior.  This means we never recommend unnecessary repairs,  don't pressure you into services you don't need, and are upfront about costs and timelines.  We believe in building long-term relationships with our customers, and that starts with honesty and transparency in all our interactions.

These principles are at the heart of everything we do at CoHo Automotive. By following them, we strive to provide you with a truly exceptional experience and peace of mind on the road.

Hours of Operation

Monday – Friday: 8:00 a.m. – 6:00 p.m.

Saturday – Sunday: Closed